Help for New Customers

We're happy to welcome you as a new customer to Motoshopper.com!
Whether you've shopped online elsewhere before, or this is your first online purchase, be assured that ordering online with Motoshopper.com is quick, safe and easy!

Finding Items

First you will need to browse or search for the items you would like to order.
Click on one of the tabs at the top of each page to select your vehicle type. This will bring up a list of all the categories of items we offer for that vehicle type.

Adding Items to Your Shopping Cart

If you want to order an item, click the "Buy Now" button on the detail page. Use the top navigation bar or the "Continue shopping" button to keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the View Cart button icon at the top of every page of our Web site.

Checking Out

Take a moment to review all of the items you've placed in your Shopping Cart. If you decide that you don't want to purchase a particular item, or that you would like to order fewer or more of that item than selected, click on the "change" link to the right of that item. You will then be able to delete that item from your basket, or change the quantity. When you are satisfied with your selections and are ready to order, click on the "Buy Now" link. You will be taken to the first page of the order form.

Check Out Screens:
Step 1- Shipping Information
Tell us where you would like to ship your order.
Step 2- Billing Information
Fill in your billing address, as well as your method of payment.
Click here to see our "Secure Transaction Guarantee."

Once you've placed your order, you'll reach a page that will give you a confirmation of your order, illustrating the total amount that we will be charging to your card. We will also send you an e-mail message to your address as a secondary confirmation of your order.

About Your Order

Please allow 5-10 business days for shipping. If an item is not currently available or is on back order, we will contact you before charging your card, to find out if you would like us to continue processing the order.
If you have questions regarding shipping or the status of your package, please contact our customer service department at 203-894-9368.

Don't see your answer here or want to speak with someone directly?
Contact Customer Service between 9-5 EST, Monday through Friday, or by email anytime. We would be happy to help you!

Motoshopper.com Customer Service Department 10 Roberts Ln. Ridgefield, CT 06877 203-894-9368 service@motoshopper.com